Pro/Central, GoToMyPC, Hamachi Status
All Systems Operational

About This Site

Welcome to LogMeIn's status page for LogMeIn Pro and Central, GoToMyPC, and Hamachi. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

Pro/Central   Operational
GoToMyPC   Operational
Hamachi   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2018

No incidents reported today.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018
Resolved - Central and the One-2-Many file sharing function is fully operational now.

For about the last 90 minutes some customers might not have been able to access older files, this did not affect any new uploads. All files are now accessible as expected.
Sep 13, 21:33 UTC
Sep 12, 2018
Resolved - The Network Operations Center has confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Sep 12, 21:09 UTC
Monitoring - At this time, we have confirmed that internal tests are working fine and SMS delivery is operating normally. We are continuing to monitor the situation.
Sep 12, 18:34 UTC
Identified - The Network Operations Center has identified an issue with one of our Vendors and we are currently taking corrective action to restore service. We will send another update soon.
Sep 12, 16:31 UTC
Investigating - The Network Operations Center is investigating reports that several customers using Pro,Central and Hamachi may be unable to use our application to its full potential. We are working to restore service as quickly as possible and will send another update soon.
Sep 12, 16:25 UTC
Resolved - Pro/Central service is fully operational and the website been recovered.
Sep 12, 14:09 UTC
Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018
Completed - The scheduled maintenance has been completed.
Sep 7, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 05:30 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, LogMeIn GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
September 07, 2018, 05:30 AM to 11:30 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 6 - hour maintenance window.

What to expect: New GoToMyPC sessions may not start for a five minute period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time period.
Sep 6, 05:07 UTC
Sep 6, 2018

No incidents reported.