Pro/Central, GoToMyPC, Hamachi Status
All Systems Operational

About This Site

Welcome to LogMeIn's status page for LogMeIn Pro and Central, GoToMyPC, and Hamachi. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 22, 2021

No incidents reported today.

Sep 21, 2021
Completed - The scheduled maintenance has been completed.
Sep 21, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 05:01 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
September 21, 2021, 05:00 AM to 07:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2 hours maintenance window.

Expected downtime: 10 minutes

What to expect: GoToMyPC customers may not be able to initiate sessions for a 10 minute period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time period.
Sep 20, 04:32 UTC
Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Completed - The scheduled maintenance has been completed.
Sep 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 08:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, we wanted to inform you that LogMeIn will soon be adding a new IP range to our Sydney data center for our LogMeIn Products. Below is the date and time when it will go into effect. As always, our teams will take all the appropriate actions to minimize service interruptions during these events.

Date and Time: Friday, September 17th, 2021, at 08:00 AM UTC.

Duration: The time it will take for this to be completed is 2-hours.

Purpose: To provide a better and more scalable service to our customers.

Important Notes: NO downtime is expected, if you allowlist our Products by IP Range, it’s critical to add the new IP range to your Firewall/Proxy to avoid disruption with the service. Below is the new range and the link to our current IP ranges for your reference.

New Range:
CIDR Notation: 202.173.30.0/24
Numeric IP Range: 202.173.30.0 - 202.173.30.255
Net-mask Notation: 202.173.30.0 – 255.255.255.0

Products that will take advantage of the new IP range: Pro/Central

If you use any of our other LogMeIn products, they will not be affected during this time. Additionally, there will be NO product updates, feature enhancements, or code change taking place during this time.

We want to thank you for your patience during this period. If you have any further questions regarding this event, please feel free to contact the LogMeIn team.
Aug 23, 18:55 UTC
Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021
Completed - The scheduled maintenance has been completed.
Sep 13, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 05:03 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
September 13, 2021, 05:00 AM to 07:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2 hours maintenance window.

Expected downtime: 5 minutes

What to expect: GoToMyPC customers may not be able to initiate sessions for a 5 minute period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time period.
Sep 7, 14:56 UTC
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.