Pro/Central, GoToMyPC, Hamachi Status
All Systems Operational

About This Site

Welcome to LogMeIn's status page for LogMeIn Pro and Central, GoToMyPC, and Hamachi. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 21, 2019

No incidents reported today.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019
Resolved - On 08/17/2019, from 13:28 until 14:55 UTC, GoToMyPC customers may have experienced “Service Unavailable” error while accessing the G2P website and EndPoints. However, the inflight sessions would not have been affected. This occurred during a planned maintenance window with an expected downtime of about 2-3minutes, but the impact was experienced for a longer duration. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize any future recurrences.
Aug 17, 16:01 UTC
Completed - The scheduled maintenance has been completed.
Aug 17, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 13:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: August 17th, 2019, 01:00 PM to 04:00 PM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 3 hours maintenance window.

What to expect: New GoToMyPC sessions may not start for a two minutes period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time period.
Aug 16, 13:07 UTC
Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Aug 14, 21:24 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Aug 14, 20:12 UTC
Update - We are actively investigating reports that some GoToMyPC customers may be experiencing issues launching sessions from the web site.

As a workaround, desktop shortcuts can still be used.

Our engineers are working to resolve the issue and will provide another update shortly.
Aug 14, 19:42 UTC
Investigating - We are actively investigating reports that some GoToMyPC customers may be experiencing issues launching sessions from the web site.

As a workaround desktop shortcuts can still be used..

Our engineers are working to resolve the issue and will provide another update shortly.
Aug 14, 18:40 UTC
Aug 13, 2019

No incidents reported.

Aug 12, 2019
Completed - The scheduled maintenance has been completed.
Aug 12, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 04:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: August 12th, 2019, 04:00 AM to 08:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4 hours maintenance window.

What to expect: New GoToMyPC sessions may not start for a five minutes period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time period.
Aug 7, 08:19 UTC
Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.