Pro/Central, GoToMyPC, Hamachi Status
All Systems Operational

About This Site

Welcome to LogMeIn's status page for LogMeIn Pro and Central, GoToMyPC, and Hamachi. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 23, 2021

No incidents reported today.

Jul 22, 2021
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Jul 22, 17:14 UTC
Monitoring - Our engineers have implemented an alternate fix and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Jul 22, 16:29 UTC
Identified - This issue has been identified to have been caused due to a third party dependency and we are working on alternate solutions.

We will provide another update shortly.
Jul 22, 16:20 UTC
Investigating - We are actively investigating reports that some GoToMyPC customers may see “service unavailable” errors intermittently when trying to access their accounts. However, in-flight sessions are not impacted.

Our engineers are working to resolve the issue and will provide another update shortly.
Jul 22, 16:09 UTC
Resolved - On 07/22/2021, from 3:38 p.m. until 4:38 p.m. UTC, a subset of Pro/Central customers might have experienced intermittent login issues when trying to access the products.

We have confirmed that the issue has been resolved completely by our third-party vendor and all systems are 100% operational at this time.
Jul 22, 17:00 UTC
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021
Completed - The scheduled maintenance has been completed.
Jul 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 05:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
July 11, 2021, 05:00 AM to 09:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4 hours maintenance window.

Expected downtime: 5 minutes

What to expect: GoToMyPC customers may not be able to initiate sessions for a 5 minute period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time period.
Jul 1, 16:14 UTC
Jul 10, 2021

No incidents reported.

Jul 9, 2021

No incidents reported.