Pro/Central, GoToMyPC, Hamachi Status
All Systems Operational

About This Site

Welcome to the GoTo status page for Pro and Central, GoToMyPC, and Hamachi. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.goto.com/ if you have questions or need additional assistance.

Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 15, 2024

No incidents reported today.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal review of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

Jul 11, 15:39 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

Jul 11, 15:31 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

Jul 11, 15:29 UTC
Investigating - We are actively investigating reports that some GoToMyPC customers may be experiencing issues when trying to login.

Our engineers are working to resolve the issue and will provide another update shortly.

Jul 11, 15:26 UTC
Jul 10, 2024

No incidents reported.

Jul 9, 2024
Resolved - We have confirmed that the issue has been resolved and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

Jul 9, 16:51 UTC
Identified - A subset of GoToMyPC users are experiencing connectivity issues when trying to access remote host machines. Our engineers have confirmed that the issue is a result of a network connectivity problem with the upstream ISP vendor, likely due to the ongoing tropical hurricane situation in the region.

We are actively monitoring the situation in the region and will provide updates as and when it is available.

Jul 9, 05:42 UTC
Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.