Pro/Central, GoToMyPC, Hamachi Status

All Systems Operational

About This Site

Welcome to LogMeIn's status page for LogMeIn Pro and Central, GoToMyPC, and Hamachi. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

Pro/Central Operational

GoToMyPC Operational

Hamachi Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 30, 2020

No incidents reported today.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

GoToMyPC - Service unavailable intermittently

Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Nov 27, 20:57 UTC

Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Nov 27, 20:50 UTC

Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Nov 27, 20:45 UTC

Investigating - We are actively investigating reports that some GoToMyPC customers may see “service unavailable” error intermittently when trying to access their accounts. However, in-flight sessions are not impacted.

Our engineers are working to resolve the issue and will provide another update shortly.
Nov 27, 20:39 UTC

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

GoToMyPC Maintenance

Completed - The scheduled maintenance has been completed.
Nov 17, 09:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 06:00 UTC

Scheduled - GoToMyPC Maintenance

As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
Nov 17, 2020, 06:00 AM to 09:30 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within 3 hour 30 minutes maintenance window.

Expected downtime: 05 minutes

What to expect: Users will be unable to start GoToMyPC sessions at some point during the 3 hour 30 minutes window for a 05 minute period. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time period.
Nov 13, 01:59 UTC

Nov 16, 2020

No incidents reported.