Monitoring - Customers who are unable to establish a remote session due to connection timeout errors, we suggest to please follow below workaround as an alternate.
* Restart GoToMyPC service in the host computer, via the Access Activity or Computers tab in the application. * Uninstall/Reinstall GoToMyPC.
Mar 29, 2023 - 14:45 UTC
Welcome to the GoTo status page for Pro and Central, GoToMyPC, and Hamachi. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.
Please reach out to our Customer Support team at https://support.goto.com/ if you have questions or need additional assistance.
Completed -
The scheduled maintenance has been completed.
Mar 29, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 06:00 UTC
Scheduled -
As part of our commitment to provide exceptional service and reliability to our customers, GoTo MyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: March 29, 2023, 6:00 AM UTC to 8:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2-hour maintenance window.
Expected downtime: 5 minutes
What to expect: During the maintenance window, GoTo MyPC customers may not be able to initiate sessions for a 5 minute period during the entire maintenance window. GoTo MyPC sessions that are already in progress will not be impacted.
We would like to thank you for your patience and understanding during this time period.
Mar 27, 05:48 UTC
Completed -
The scheduled maintenance for GoToMyPC has been cancelled.
Mar 27, 06:39 UTC
Scheduled -
As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: March 28, 2023, 6:00 AM UTC to 8:00 AM UTC March 28, 2023, 2:00 AM EDT to 4:00 AM EDT
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2-hour maintenance window.
Expected downtime: 5 minutes
What to expect: During the maintenance window, GoToMyPC customers may not be able to initiate sessions for a 5 minute period during the entire maintenance window. GoToMyPC sessions that are already in progress will not be impacted.
We would like to thank you for your patience and understanding during this time period.
Mar 24, 12:16 UTC
Completed -
The scheduled maintenance has been completed.
Mar 20, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 06:01 UTC
Scheduled -
As part of our commitment to provide exceptional service and reliability to our customers, GoTo MyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: March 20, 2023, 6:00 AM UTC to 8:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2-hour maintenance window.
Expected downtime: 5 minutes
What to expect: During the maintenance window, GoTo MyPC customers may not be able to initiate sessions for a 5 minute period during the entire maintenance window. GoTo MyPC sessions that are already in progress will not be impacted.
We would like to thank you for your patience and understanding during this time period.
Mar 17, 12:29 UTC