Pro/Central, GoToMyPC, Hamachi Status
All Systems Operational

About This Site

Welcome to LogMeIn's status page for LogMeIn Pro and Central, GoToMyPC, and Hamachi. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 31, 2020

No incidents reported today.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Mar 26, 17:47 UTC
Investigating - We are actively investigating reports that some GoToMyPC customers may be experiencing issues with logging into, and staying connected to their accounts.

Our engineers are working to resolve the issue and will provide another update shortly.
Mar 26, 17:09 UTC
Mar 25, 2020

No incidents reported.

Mar 24, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Mar 24, 16:32 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Mar 24, 15:24 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Mar 24, 15:23 UTC
Investigating - We are actively investigating reports that some GoTomyPC customers may seeing "service unavailable" message when trying to login. However, inflight sessions are not impacted.

Our engineers are working to resolve the issue and will provide another update shortly.
Mar 24, 15:21 UTC
Mar 23, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Mar 23, 23:29 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Mar 23, 16:48 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Mar 23, 16:46 UTC
Investigating - We are actively investigating reports that some LogMeIn Pro/Central customers may be experiencing issues while accessing the website.

Our engineers are working to resolve the issue and will provide another update shortly.
Mar 23, 16:29 UTC
Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Mar 20, 00:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 23:38 UTC
Update - The Network Operations Center has identified the issues with GoToMyPC to be related to internet providers in certain areas. We will send another update soon as we have more information.
Mar 19, 20:30 UTC
Identified - Our engineers believe to have identified the issue to be due to Internet Provider Outages and are now actively working towards a resolution.

We will provide another update shortly.
Mar 19, 18:55 UTC
Update - We are continuing to investigate this issue.
Mar 19, 18:53 UTC
Investigating - We are actively investigating reports that some GoToMyPC customers may be experiencing issues when attempting to connect to host computers.

Our engineers are working to resolve the issue and will provide another update shortly.
Mar 19, 18:40 UTC
Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.