Pro/Central, GoToMyPC, Hamachi Status
All Systems Operational

About This Site

Welcome to LogMeIn's status page for LogMeIn Pro and Central, GoToMyPC, and Hamachi. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our commitment to provide exceptional service and reliability to our customers, LogMeIn Pro,Central and Hamachi will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: October 3rd , 2020, 05:00 AM to 07:00 AM UTC.

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2 hour maintenance window.

What to expect: Customers will not be able to start new LogMeIn Pro,Central and Hamachi sessions. However the sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time period.
Posted on Sep 14, 16:44 UTC
Past Incidents
Sep 29, 2020

No incidents reported today.

Sep 28, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Sep 28, 18:20 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Sep 28, 18:10 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Sep 28, 18:05 UTC
Investigating - We are actively investigating reports that some GoToMyPC customers seeing Error page “service unavailable” intermittently for web page login. However, in-flight sessions are not impacted.

Our engineers are working to resolve the issue and will provide another update shortly.
Sep 28, 18:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 28, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 05:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
Sep 28, 2020, 05:00 AM to 10:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 5-hour maintenance window.

Expected downtime: 10 minutes

What to expect: Users will be unable to start GoToMyPC sessions at some point during the 5-hour window for a 10 minute period. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time period.
Sep 25, 09:30 UTC
Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020
Completed - The scheduled maintenance has been completed.
Sep 21, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 03:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
Sep 21, 2020, 03:00 AM to 07:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4-hour maintenance window.

Expected downtime: 15 minutes

What to expect: Users will be unable to start GoToMyPC sessions at some point during the 4-hour window for a 15 minute period. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time period.
Sep 18, 14:50 UTC
Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Sep 16, 14:47 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Sep 16, 14:08 UTC
Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Sep 16, 14:07 UTC
Investigating - We are actively investigating reports that some GoToMyPC customers seeing Error page “service unavailable” intermittently for web page login. However, in-flight sessions are not impacted.
Our engineers are working to resolve the issue and will provide another update shortly.
Sep 16, 13:48 UTC
Sep 15, 2020

No incidents reported.