Pro/Central, GoToMyPC, Hamachi Status
All Systems Operational

About This Site

Welcome to LogMeIn's status page for LogMeIn Pro and Central, GoToMyPC, and Hamachi. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

Pro/Central Operational
GoToMyPC Operational
Hamachi Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 20, 2019

No incidents reported today.

May 19, 2019

No incidents reported.

May 18, 2019
Completed - The scheduled maintenance has been completed.
May 18, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 05:00 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting a service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: May 18, 2019, 05:00 AM to 11:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 6-hour maintenance window.

What to expect: Users might face intermittent issues while registering new machines. In-flight sessions and existing machine new connections will not be impacted.

We would like to thank you for your patience and understanding during this time period.
May 17, 12:04 UTC
May 17, 2019
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
May 17, 21:25 UTC
Monitoring - Our engineers have implemented a fix to correct the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
May 17, 20:55 UTC
Investigating - We are actively investigating reports that some GoToMyPC customers may be experiencing issues registering new computers on their accounts.

Our engineers are working to resolve the issue and will provide another update shortly.
May 17, 20:23 UTC
May 16, 2019
Completed - The scheduled maintenance has been completed.
May 16, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 05:30 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting a service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
May 16, 2019, 05:30 AM to 08:30 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 3-hour maintenance window.

What to expect: Users will be unable to start GoToMyPC sessions. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time period.
May 14, 06:26 UTC
May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019
Completed - The scheduled maintenance has been completed.
May 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 05:01 UTC
Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting a service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
May 11, 2019, 05:00 AM to 11:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 6-hour maintenance window.

What to expect: Users trying to register new machines may experience intermittent failures. GoToMyPC sessions that are already in progress and existing machine connections will not be impacted.

We would like to thank you for your patience and understanding during this time period.
May 10, 07:49 UTC
May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.

May 8, 2019

No incidents reported.

May 7, 2019
Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
May 7, 01:36 UTC
Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
May 7, 01:30 UTC
Identified - Our engineers have identified the cause of the issue and are working to restore proper functionality.

We will provide another update shortly once the issue has been mitigated.
May 7, 01:17 UTC
Investigating - We are actively investigating reports that some LogMein Pro, Central, Hamachi customers in the US may be experiencing intermittent connectivity issues when using the products.

Our engineers are working to resolve the issue and will provide another update shortly.
May 7, 01:06 UTC
May 6, 2019

No incidents reported.