Pro/Central, GoToMyPC, Hamachi Status

All Systems Operational

About This Site

Welcome to LogMeIn's status page for LogMeIn Pro and Central, GoToMyPC, and Hamachi. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.logmeininc.com/ if you have questions or need additional assistance.

Pro/Central Operational

GoToMyPC Operational

Hamachi Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

GoToMyPC Maintenance Feb 28, 05:00-09:00 UTC

As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
February 28, 2021, 05:00 AM to 09:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4 hours maintenance window.

Expected downtime: 45 minutes

What to expect: GoToMyPC customers may not be able to initiate sessions for a 45 minutes period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time period.
Posted on Feb 24, 21:01 UTC

Hamachi Maintenance Mar 14, 06:00-08:00 UTC

As part of our commitment to provide exceptional service and reliability to our customers, LogMeIn Hamachi will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: March 14, 2021, 06:00 AM to 08:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2 hours maintenance window.

What to expect: Existing network connections will not be interrupted. The following features won’t be available during the maintenance:

- Registration.
- Accessing and changing anything on the website (including purchases).
- Add new hosts to a network.
- Host comes online / go offline in networks.

We would like to thank you for your patience and understanding during this time period.
Posted on Feb 18, 11:59 UTC

LogMeIn Pro and Central Maintenance Mar 14, 06:00-08:00 UTC

As part of our commitment to provide exceptional service and reliability to our customers, LogMeIn Pro and Central will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time: March 14, 2021, 06:00 AM to 08:00 AM UTC.

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 2 hour maintenance window.

What to expect: Customers will not be able to start new LogMeIn Pro and Central sessions. However, the sessions that are already in progress will not be impacted. Customers will be unable to use the following features during the maintenance.

- Registration
- Login to Central and or My Computers page
- Accessing and changing anything on the website (user management, subscription management, purchases, reports, etc..) and through API (including desktop and mobile LogMeIn Clients)
- Starting new Remote Access sessions (remote control, file manager, dashboard, etc.)
- Host login/logout
- Adding new Hosts
- Modifying Host subscriptions
- Executing O2M tasks

We would like to thank you for your patience and understanding during this time period.
Posted on Feb 18, 11:19 UTC

Past Incidents

Feb 27, 2021

No incidents reported today.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

GoToMyPC - Service unavailable intermittently

Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Feb 22, 12:45 UTC

Monitoring - Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Feb 22, 12:22 UTC

Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Feb 22, 11:47 UTC

Investigating - We are actively investigating reports that few GoToMyPC customers may be experiencing issues intermittently when trying to login into the website.

Our engineers are working to resolve the issue and will provide another update shortly.
Feb 22, 11:35 UTC

GoToMyPC Maintenance

Completed - The scheduled maintenance has been completed.
Feb 22, 09:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 05:30 UTC

Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
February 22, 2021, 05:30 AM to 09:30 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4 hours maintenance window.

Expected downtime: 1 hour

What to expect: GoToMyPC customers may not be able to initiate sessions for a 1 hour period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time period.
Feb 17, 20:15 UTC

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

GoToMyPC Maintenance

Completed - The scheduled maintenance has been completed.
Feb 17, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 06:00 UTC

Scheduled - As part of our commitment to provide exceptional service and reliability to our customers, GoToMyPC will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.

Date and Time:
February 17, 2021, 06:00 AM to 10:00 AM UTC

Purpose: This maintenance is to ensure and maintain system performance and stability.

Duration: All maintenance will be performed within the 4 hours maintenance window.

Expected downtime: 10 minutes

What to expect: GoToMyPC customers may not be able to initiate sessions for a 10 minute period during the maintenance window. GoToMyPC sessions that are already in progress will not be impacted.

We would like to thank you for your patience and understanding during this time period.
Feb 16, 05:46 UTC

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.