GoTo Status - Central/Pro - "D" Errors while using https://secure.logmein.com/

Central/Pro - "D" Errors while using https://secure.logmein.com/

Incident Report for GoTo

Resolved

We have confirmed that the issue has been resolved and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

Posted May 09, 2023 - 21:01 UTC

Monitoring

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

Posted May 09, 2023 - 20:41 UTC

Identified

Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

Posted May 09, 2023 - 19:48 UTC

Investigating

We are actively investigating reports that some Central/Pro customers may be getting "D" errors while using https://secure.logmein.com/.

Our engineers are working to identify the issue and will provide another update shortly.

Posted May 09, 2023 - 19:30 UTC

This incident affected: Pro/Central.