GoToMyPC - Customers unable to register new computers
Incident Report for GoTo
Resolved
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted May 17, 2019 - 21:25 UTC
Monitoring
Our engineers have implemented a fix to correct the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Posted May 17, 2019 - 20:55 UTC
Investigating
We are actively investigating reports that some GoToMyPC customers may be experiencing issues registering new computers on their accounts.

Our engineers are working to resolve the issue and will provide another update shortly.
Posted May 17, 2019 - 20:23 UTC
This incident affected: GoToMyPC.
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