GoToMyPC - Unable to launch sessions
Incident Report for Pro/Central, GoToMyPC, Hamachi
Resolved
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Aug 14, 2019 - 21:24 UTC
Monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Posted Aug 14, 2019 - 20:12 UTC
Update
We are actively investigating reports that some GoToMyPC customers may be experiencing issues launching sessions from the web site.

As a workaround, desktop shortcuts can still be used.

Our engineers are working to resolve the issue and will provide another update shortly.
Posted Aug 14, 2019 - 19:42 UTC
Investigating
We are actively investigating reports that some GoToMyPC customers may be experiencing issues launching sessions from the web site.

As a workaround desktop shortcuts can still be used..

Our engineers are working to resolve the issue and will provide another update shortly.
Posted Aug 14, 2019 - 18:40 UTC
This incident affected: GoToMyPC.