LogMeIn Pro - Some users receiving errors when logging in to website and client
Incident Report for GoTo
Resolved
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Apr 26, 2019 - 00:59 UTC
Monitoring
Our engineers believe that the issue has been corrected and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Posted Apr 25, 2019 - 22:02 UTC
Investigating
We are actively investigating reports that some LogMeIn Pro customers may be receiving errors when attempting to log in to the client and website.

In the meantime, as a workaround, users can log in to usil.logmein.com.

Our engineers are working to resolve the issue and will provide another update shortly.
Posted Apr 25, 2019 - 20:11 UTC
This incident affected: Pro/Central.
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