As part of our commitment to provide exceptional service and reliability to our customers, Central/Pro and Hamachi will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.
Date and Time: April 6th, 2024, 6:00 AM UTC to 8:00 AM UTC
Purpose: This maintenance is to ensure and maintain system performance and stability.
Duration: All maintenance will be performed within the 2-hour maintenance window.
What to expect: During the maintenance window, Central/Pro and Hamachi customers will experience 2 hours of unavailability. The following features will not be available during the failover: Registration, Login to Central and or My Computers page, accessing and changing anything on the website (user management, subscription management, purchases, reports, etc.) and through API (including desktop and mobile LogMeIn Clients), starting new Remote Access sessions (remote control, file manager, dashboard, etc.), host login/logout, adding new hosts, modifying host subscriptions, and executing O2M tasks. Existing remote access sessions will remain active, and users will be able to continue working without interruption.
For Hamachi, existing network connections will not be interrupted. The following features won’t be available during the fail-over: Registration, accessing and changing anything on the website (including purchases), adding new hosts to a network, and host comes online / go offline in networks.
We would like to thank you for your patience and understanding during this time.
Posted Mar 28, 2024 - 04:43 UTC