The Network Operations Center has completed testing our Applications, all alerts have cleared, and this issue is closed. Pro/Central services are fully operational Please feel free to reach out to our Customer Care team by calling (866) 478-1805 should you have questions or comments.
Posted 8 months ago. May 23, 2018 - 12:00 UTC
The Network Operations Center has completed our necessary remediation efforts and believes that service has been restored. Pro/Central service are fully operational. We will keep monitoring the affected components to ensure full service.
Posted 8 months ago. May 23, 2018 - 11:52 UTC
The Network Operations Center is investigating reports that a small subset of customers using Pro & Central may be experiencing login issue. We have engaged our on-call responders and we will provide another update shortly.