GotoMyPC - Unable to access websites
Incident Report for GoTo
Resolved
We have confirmed that the issue has been resolved and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Posted May 11, 2023 - 22:23 UTC
Monitoring
Our underlying third-party service provider has corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.
Posted May 11, 2023 - 21:27 UTC
Investigating
We are actively investigating reports that some GotoMyPC customers may be experiencing difficulties trying to access the website.

Our engineers are working to identify the issue and will provide another update shortly.
Posted May 11, 2023 - 20:58 UTC
This incident affected: GoToMyPC.
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